What to Consider When Hiring an Electrician in St. Albert

Electrical work can be as simple as fixing an electrical receptacle or as extensive as re-wiring a home and getting an electrical panel upgrade. Whatever electrical job has to be done, you will want to ensure that your electrician is licensed and will perform the job by conforming to the current electrical code.  

When you are looking to hire an electrical contractor for any residential or commercial work, there are several factors to consider. 

Do They Offer a 100% Satisfaction Guarantee?

What is the company's guarantee on the work that has been done? If you have a problem or are not entirely happy, are they willing to listen to your concerns and resolve any problems? A company that prides itself on providing exceptional service will offer a 100% satisfaction guarantee for your peace of mind. 

Do They Have Good Reviews? 

What do other customers in your local area say about the quality of the work they have received? How satisfied are they? While 5-star reviews are great, there may be instances where some customers are not completely satisfied with the work. How does the company respond to these reviews? Are they willing to resolve the situation?

Reviews are a great way to assess the type of service that you can expect from a company, so check out their testimonial page or independent review sites such as Google. 

Do They Offer a Warranty on Parts?

So, your electrician has completed the work, everything is working perfectly, and you are 100% happy with the job that has been done. But what happens if, two or even six months down the road, things stop working properly? A good electrical company will offer at least a 1-year warranty on parts and labour. 

Can They Show Up and Fix Small Repairs On the Spot?

If you need something fixed, you don't want your electrical contractor travelling back and forth to pick up parts to fix it. A good electrical contractor respects your time by having the parts and tools they need to complete any small repairs on the spot. 

Are They Respectful of Your Time and Home?

While most electricians will provide a wide time frame for when they will arrive at your home, a respectful company will give you a more specific window and give you a courtesy call before they arrive. 

They should also park on the street instead of in your driveway to provide minimal disruption to your home. It is also good to check on their procedures when they enter your home. Do they wear floor savers over their shoes and use drop cloths to protect the floors in your home? A company that values your home will leave your home as clean as they arrived. 

Are They Responsive?

You want to hire an electrical contractor who is easy to reach by phone. Do they have phone and email contact options? When you first call or email the company, how quickly do you receive a response? Reputable companies will provide a response to your query immediately or otherwise within one business day. 

Do They Answer All of Your Questions?

When you are getting work done in your home, it is natural to want to ask questions. As a homeowner, you should feel comfortable with the residential electrical contractor you are hiring, so understanding what needs to be done is important. Ask as many questions as you want so that you can feel peace of mind about the job being done. An experienced contractor will understand your concerns and will be happy to answer all of your questions. 

Do They Have Transparent Pricing?

If, for example, you are looking to get an electrical panel upgrade or install an electric vehicle charging station, you will probably want a quote. Getting a one-figure quote doesn't really tell you anything, as you have no idea what this quote is based on. 

Look for a company that offers a transparent pricing breakdown before they do the work. What are the dispatch charges and fuel costs? What are the individual costs for parts and the charges for labour? Also, it is important to ensure that there are no hidden fees; confirm that the quote that you receive before they do the work will be the same as the final bill you end up paying. 

Call Your St. Albert Electricians For All Your Residential and Commercial Needs

At MMi Electrical, we have over 18 years of experience in residential, commercial, and tenant improvements. We always strive to provide exceptional service to all of our customers. Whether you need something repaired or require more extensive electrical work, we are always happy to discuss your project with you. Call us for more information.