Electrical Service that Goes Above & Beyond: How We Take Care of Your Home
When you hire a home service company, you're probably looking for professionals with a good reputation and who can do the job within your budget, but that doesn't mean you should also sacrifice quality customer service. No one should be waiting with uncertainty over whether or not their service company is going to show up on time. Nor should your home be treated without respect. When you are looking for an electrical contractor for residential and commercial work, there are two things that you should expect: a professional electrician who aims to achieve the highest industry standards in their work and a contractor who shows respect and consideration for your needs.
At MMi Electrical, we know that this level of service is possible because it's how we operate. We cater to your expectations by providing a high level of customer service that goes above and beyond what you may have come to expect. Our extensive experience working in the Edmonton area and our attention to detail make us stand out from the rest.
Respectful Considerations
Respect is important when working with any home service company. Most electricians give you a wide time frame for when they will arrive at your home. We offer a specific time frame along with a courtesy call to give you a half-hour's notice before we arrive. This is to allow minimal inconvenience so that you can continue your normal business.
Further considerations we employ include parking our vehicles on the street rather than blocking your driveways and taking measures to protect the cleanliness of your home. We wear floor savers over our dirty shoes and use drop cloths where necessary to protect your floors. Our electricians will clean up any messes that occur as a result of any work we do.
We believe that good customer service doesn't end when the job is complete. That's why we follow up our services with a phone call to check you are happy with the service you've received.
Complimentary Home Safety Evaluation
With every service call, we offer a complimentary 50-point safety evaluation to ensure that all electrical installations within your home are up to standard and don't pose a safety hazard to you or your family. This evaluation covers all areas both inside and outside your home and includes assessing:
Checking connections in your Electrical Panel and conditions of the breakers
Smoke detectors expiration dates and functionality
Adequate electrical connections for major kitchen appliances
Surge protection options to protect appliances and electrical devices from damage
General wiring check, including GFI-protected outlets, hot tub wiring, and security lights
Code & safety violations
Our electricians will compile a report of their findings with a description of the current status and recommended solutions. They may also take photos and videos to share with you later.
Recommended Solutions Explained
We believe in educating you about potential problems and improving safety in your home so that you are better able to make informed decisions on how to proceed. We promote an honest and transparent approach to pricing, which is why we leave our pricing book, which includes recommended solutions, easy-to-understand diagrams, and a clear price breakdown.
Straightforward Pricing
Straightforward pricing is something we believe in and stand by. We provide information on all of the costs that will be incurred during your repair or installation. The quote you receive is the final quote, so you don't have to worry about any surprise charges on your bill. In addition, our trucks are fully stocked so that any routine repairs or installations can be carried out immediately once you have approved them.
Safety and Savings Plan
At MMi, we prioritize the safety of your home and family, which is why we have introduced the Safety & Savings Plan. This cost-effective plan helps to protect your home from those annoying electrical problems that surface from time to time. As a member of the program, your benefits will include the following:
front-of-the-line service
double warranty on all repairs
big discounts of 15% on all products and services
annual electrical maintenance to identify any potential problems
annual electrical panel tune-up
Best Electricians in St. Albert
If you are looking for professional electricians to provide excellent service for your home or business, look no further than MMi Electrical for all your electrical needs. We offer a wide range of services, including indoor and exterior lighting installation, electrical panel upgrades, whole home surge protection, and switch and plug installation. Contact us today to find out how we can take care of your home and fulfill all of your electrical needs.